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24 | "Set Seat" Sub-Function

This article outlines the "Set Seat" Sub-Function, how it is configured in BackOffice, and how it can be used in SmartPOS.

This article outlines the "Set Seat" Sub-Function, how it is configured in BackOffice, and how it can be used in SmartPOS.

The Set Seat Sub-Function allows Operators to assign Products to specific Seats on a Table 

As the Seat Numbers will print with the Products on Kitchen dockets, this can be very useful to help ensure that Products will be delivered to the correct person/seat at the TableThis article outlines the "Set Seat" Sub-Function, how it is configured in BackOffice, and how it can be used in SmartPOS.

The Set Seat Sub-Function allows Operators to assign Products to specific Seats on a Table. As the Seat Numbers will print with the Products on Kitchen dockets, this can be very useful to help ensure that Products will be delivered to the correct person/seat at the Table.

Prerequisites 

  • To access Till Function Settings, the applicable Operator Privileges will need to be enabled 
    • Operator Maintenance 'General' Tab
      • System Setup: "Maintain Till Function Maps" Flag
  • To access and use this Till Function within SmartPOS, the following Operator Privileges will need to be enabled
    • Operator Maintenance 'Till Privileges' Tab
      • Tables: "Table Sales" Flag

Initial Setup 

  • Click on the desired Button space and then configure the Button Settings:
    • In the Button Text field enter the text that will display on the Till Function Button on SmartPOS Workstation screens
    • Set the Function drop-down to 'Tables & Accounts'
    • Set the Sub-Function to 'Set Seat'

Function-Specific Configuration Options 

  • Enter the corresponding number into the Item field where:
    • "0" will increment to the next Seat Number for the next item Ordered
    • "1" will prompt the Operator to select the desired Seat Number for a highlighted Product 
    • "2" will prompt the Operator to enter a Seat Number after each Product is selected 
  • The Subitem field is an optional setting which will give a Preset Seat Number 
    • If a Preset Number is configured for the subitem, a Seat Number will no longer need to be entered but will be assigned to the Seat Number entered in the SubItem field

SmartPOS Example

  • After selecting the "Set Seat" Sub-Function within a Table Transaction, the Operator can then enter Seat Numbers for the Active Table