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1 | OpenTable Integration Summary Page

This is a summary page for the Bepoz and OpenTable integration. This page includes specific information about this integration as well as links to further resources.

This is a summary page for the Bepoz and OpenTable integration. 

This page includes specific information about this integration as well as links to further resources.

About

    • OpenTable is an online reservation service that has been integrated with Bepoz, where Bepoz receives real-time booking data and communicates back the updated Table Status data to OpenTable
    • OpenTable integration with Bepoz allows for:
      • Receiving real-time Reservation and Guest data
      • Sending Table Status updates from Bepoz to OpenTable in real-time
      • Sending a 'Paid' status back to OpenTable in real-time once a table has paid-in-full and the transaction is closed

    Prerequisites

    • Minimum Bepoz version of v4.6.1.20 and onwards
    • For an operator to be able to setup OpenTable integration, the following privileges must be enabled 
      • Operator Maintenance 'Till Privileges' Tab  
        • Enable General: "Operate Tills" Flag
      • Operator Maintenance 'General' Tab
        • System Setup Flags: "Access Venue Stores & Tills" flag
        • System Setup Flags: "Maintain Venue Stores & Tills" flag
        • System Setup: "Maintain Till Function Maps" flag

      Key Features

      BackOffice Setup

      • To implement the OpenTable integration, a Transaction Queue and Till Extension Device both need to be created and configured according to the details provided by OpenTable
      • Also, Till Function buttons need to be configured in BackOffice for a Table Open Booking List 
      • There are different workflows that can occur when using this Till Function including the following:
        • Retrieve Reservations from OpenTable and display them in a list
          • Note: OpenTable is currently only supported via the 'Table Booking List' function and is not available via 'Graphical Table Bookings' or the 'Booking Grid' functions
        • From the list of retrieved Reservations, Operators can highlight a Reservation and then view its Booking Details
        • Operators can also open the transaction for a Reservation that has been seated in OpenTable

      Quicklinks & Additional Resources

      • OpenTable Interface Setup and Configuration
      • OpenTable Till Functions Config.
      • OpenTable Reservations in SmartPOS