📄🎥 What is OpenTable Integration?
This is a summary for the Bepoz and OpenTable integration.
About
OpenTable is an online reservation service that has been integrated with Bepoz, where Bepoz receives real-time booking data and communicates back the updated Table Status data to OpenTable.
OpenTable integration with Bepoz allows for:
- Receiving real-time Reservation and Guest data
- Sending Table Status updates from Bepoz to OpenTable in real-time
- Sending a 'Paid' status back to OpenTable in real-time once a table has paid-in-full and the transaction is closed
Prerequisites
- OpenTable requires Authorisation and Activation. Contact your Account Manager.
- Minimum Bepoz version of v4.6.1.20 and onwards
- For an operator to be able to setup OpenTable integration, the following privileges must be enabled
- Enable General: "Operate Tills" Flag
- System Setup Flags: "Access Venue Stores & Tills" flag
- System Setup Flags: "Maintain Venue Stores & Tills" flag
- System Setup: "Maintain Till Function Maps" flag
- Operator Maintenance 'Till Privileges' Tab
- Operator Maintenance 'General' Tab
Key Features BackOffice Setup
- To implement the OpenTable integration, a Transaction Queue and Till Extension Device both need to be created and configured according to the details provided by OpenTable
- Also, Till Function buttons need to be configured in BackOffice for a Table Open Booking List
- There are different workflows that can occur when using this Till Function including the following:
- Note: OpenTable is currently only supported via the 'Table Booking List' function and is not available via 'Graphical Table Bookings' or the 'Booking Grid' functions
- Retrieve Reservations from OpenTable and display them in a list
- From the list of retrieved Reservations, Operators can highlight a Reservation and then view its Booking Details
- Operators can also open the transaction for a Reservation that has been seated in OpenTable
Video Walkthrough - OpenTable Integration