📄How to Setup for Basic Public Holiday Surcharge

Overview

The Bepoz platform is capable of adding a surcharge to transactions which is commonplace in hospitality applications for Public Holidays, some weekends, and a few other cases.

While there are a number of ways that Public Holiday can be set up, this document overs setup of a Blanket Service Charge applied to All Products and Prices.

The Pricing Schedule is used over and above a Scheduled Job as the Pricing Schedule is saved in the POS Local Database and if the POS goes Offline or into Standalone Mode the Schedule will start and stop as normal.

Note: Using Pricing Schedules to automate changes does not yet feature Venue Groups, Venue Sets or Store Groups, so localised holidays need to be set up for every venue in the localisation

Prerequisites & Versions

Pricing Schedules from Version 4.6.
BackOffice is running (on HO for Multi-Venue) and logged in with Administrator / Support operator privileges
Operator privileges to Maintain Pricing Schedules, Maintain Venues, Stores & Tills and Maintain Scheduled Jobs

Setting to Service Charge and applying a % surcharge is a blanket approach to the Standard Price Number and will not facilitate Member or other pricing, etc

Procedure

Set up the Pricing Schedules

Each Public Holiday Pricing Schedule requires 2 schedules – one to turn ON surcharges and another to turn them OFF again.

Navigate to Operational Setup
Select Pricing Schedules
Select Add Scheduled Pricing from the top menu. A New Pricing Schedule dialogue box should appear
Select the Venue to schedule, or leave on All Venues
Select the Stores to schedule, or leave on All Stores
Select the Date and Time to initiate surcharges. E.g Monday 22nd September 2025 at 6AM
Set the Pricing Schedule Type to Service Charge
Set the ServiceCharge% Example.15%
Click OK.

Now we need a New Schedule to change back to Normal pricing

Again, Select Add Scheduled Pricing from the top menu. A New Pricing Schedule dialogue box should appear.
On Venue, Select the All Venues
On Store, Select All Stores
Select the Date and Time to initiate surcharges. E.g Tuesday 23rd September 2025 at 6AM

Note - There are 2 methods to set the Schedule back to Normal price

Method 1

Click on the Reset to Default Flag
Click OK

Method 2

Set the Pricing Schedule Type to PriceNumber
Set the PriceNumber to Normal
Click OK

Step 2 - Update Tills

The last step is to Send the Database to All Local Tills.

from Backoffice:

Click Send
Send Database to All local Tills

If Multi-Venue

Click Send
Send Full Database to All Venues