Overview
There are various options that can be applied to help filter and prioritize Alerts to the Operator.
Prerequisites
- To access Alerts, the applicable Operator Privileges will need to be enabled:
- Operational Setup: "Maintain Alerts & Contacts" Flag
- Other Reports: "Allow Table Reports" Flag
- Other Reports: "Allow Audit Reports" Flag
- Other Reports: "Allow Handle All Audit Alerts" Flag
- Operator Maintenance 'General' Tab
- Operator Maintenance 'Reporting' Tab
Viewing Alerts and Audits
- Select the Alert Button to view the list of Alerts
- The number will change depending on how many Alerts are currently pending
- This list will default to show current UN-handled alerts for the past 30 days
- Change the display period from the drop-down list to view more Alerts
- There is a range of Options to tailor the Report Data shown
- Each Alert can be viewed individually by double-clicking it from the list
- Similar to below, a pop-up box will appear
- At this point, optionally select: " Set Alert to Handled" which will remove it from the Alerts list
- Cancel - Will close the pop-up and not change the status of the Alert
- OK - Will also close the pop-up and not change the status of the Alert
- After selecting "Set Alert to Handled" the following prompt will appear:
- Select Yes to confirm the status change to handled
To handle all warnings select the "OK all Warnings" from above the Alert list